Privacy Policy

At Rats to Bats (accessible from https://www.ratstobats.com/), one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by ratstobats.com and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us at [Your Email Address].

We collect several types of information to provide and improve our pest control and wildlife exclusion services to you:

• Personal Identification Information: When you fill out a quote request, contact form, or schedule an inspection, we may ask for your name, email address, phone number, and physical property address.
• Log Files: Like most standard websites, ratstobats.com follows a standard procedure of using log files. This includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and number of clicks. These are not linked to any information that is personally identifiable.

We use the information we collect in various ways, including to:

• Provide, operate, and maintain our website and scheduling system.
• Schedule, dispatch, and execute pest management and wildlife inspections/services at your property.
• Send you service quotes, invoices, text updates, or follow-up notifications.
• Communicate with you directly or through one of our customer service partners.
• Find and prevent fraudulent activities or spam text entries.

ratstobats.com uses "cookies" to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.

We do not sell, trade, or rent your personal identification information to others. We may use third-party service providers to help us operate our business (such as scheduling software, CRM platforms, or SMS text notification systems). We may share your information with these third parties for those limited purposes, provided that you have given us your permission.

If you opt-in to receive text message updates regarding scheduled technician arrivals, service updates, or quotes, your phone number will be kept securely. You can opt-out of these communications at any time by replying "STOP". Message and data rates may apply.

Depending on your location, you may have the following rights regarding your personal data:

• The right to request that we disclose the categories and specific pieces of personal data we have collected about you.
• The right to request that we delete any personal data about you that we have collected.
• The right to request that we correct any inaccurate information.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

Another part of our priority is adding protection for children while using the internet. ratstobats.com does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best promptly to remove such information from our records.

By using our website, you hereby consent to our Privacy Policy and agree to its Terms and Conditions.

If you have any questions or suggestions about our Privacy Policy, please contact us:

• By Email: info@RatsToBats.com
• By Phone: (772) 631-8547